Skip to content Skip to footer

National Bank Direct Brokerage Review


National Bank Direct Brokerage is a Canadian discount brokerage firm affiliated with National Bank of Canada. It offers online investing services in both English and French to clients across Canada.

The Benefits Of National Bank Direct Brokerage

The benefits of National Bank Direct Brokerage are low, or no commissions, access to exclusive products and services, and personalized service. Clients also have the ability to invest in a variety of different markets and securities. 

There is some investment research available on the online platform. The research that is available includes analyst reports, company overviews, and sector reports.

They also offer a research centre on the website, which includes a range of resources such as market commentary, economic calendars, and webinars. investors can use these resources to make more informed decisions about their investments.

The Drawbacks Of National Bank Direct Brokerage

The drawbacks are its lack of physical branches and its limited customer service hours. Additionally, the firm has been known to experience planned and unplanned outages on its website and trading platform during periods of high market volatility. 

The research offered is not as comprehensive as what is available from other brokerages.

National Bank Direct Brokerage Is Suited For Knowledgeable Investors

National Bank Direct Brokerage is best suited for experienced investors who are comfortable making their own investment decisions. It is not ideal for beginners or those who need hand-holding when it comes to their investment portfolios.

National Bank Direct Brokerage compares favourably to other Canadian discount brokerages when it comes to commissions and fees. It has the upside of being one of the few free brokerage accounts in Canada

National Bank Canada Is A Safe Financial Institution

There are a number of reasons why the national bank of Canada is considered to be a safe financial institution. First, the bank has been in operation for over 150 years and has a long history of stability and success. Second, the bank is well-capitalized and has strong reserve requirements. Finally, the national bank of Canada is subject to stringent regulation by both the federal government and the Office of the Superintendent of Financial Institutions.

In addition, the national bank of Canada is a member of the Canadian Deposit Insurance Corporation (CDIC), which provides deposit insurance protection for customers of member banks in the event of bank failure. This added layer of protection further increases the safety of deposits at the national bank of Canada.

Our Review

According to J.D. Power 2022 Canada, for 5 times in the last 9 years, NBDB was ranked 1st for self-directed investors’ satisfaction in the Self-Directed Investor Satisfaction Study. It is no surprise to us as it is our favorite brokerage service in Canada. We give it a solid 4.5 out of 5.

National Bank Direct Brokerage (NBDB) FAQ

What type of services are available on NBDB?

These services include investment products, such as stocks, mutual funds, and bonds. They also offer other services like retirement planning and estate planning.

How do I access my account on NBDB?

To access your account, you will need to log in to the website using your Username and Password.

What is the minimum amount I need to open an account on NBDB?

The minimum amount needed to open an account is $25.

What types of fees does NBDB charge?

The institution charges a commission on certain trades, such as options. 

Does NBDB offer customer support?

Yes. National Bank and their brokerage service offer customer support through their website, email, and phone. In our experience they’re quite responsive.